IT Support for Estate Agents & Letting Agents

Absolutely PC provides leading IT support for estate agents, letting agents, property management companies and other businesses in the property sector. 

Leading IT Services for the Property Sector

Businesses operating in the property sector including estate agents and letting agents are essential to the UK housing and rental markets. 

Due to the confidential nature of the data they must collect and store, cyber security and GDPR are a priority for these businesses, with the cost and reputational damage caused by a data breach being potentially devastating. 

Absolutely PC provides a specialist service to the property sector, with a range of bespoke IT services including cloud computing, backup & disaster recovery, cyber security including Cyber Essentials and remote working solutions designed to address the unique challenges faced by businesses operating in the sector.

IT Challenges for the Property Sector

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Cyber security – The risk of a cyber attack is very real in these industries due to the data they hold. Failure to put appropriate IT security measures in place can result in significant reputational risk, fines, and even legal action.

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GDPR / Data Protection – Holding copies of sensitive documents including payslips, bank statements, tenancy agreements, references and IDs which are now often exchanged digitally, property firms must ensure that data is stored and managed with GDPR in mind to reduce the risk of sensitive information falling into the wrong hands.

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Remote Working – With remote working becoming more commonplace, businesses must ensure that staff can provide the same level of support to customers regardless of where they are working.

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Disaster Recovery – Due to the critical nature of their work, businesses in the property sector should have a robust disaster and backup recovery strategy in place to ensure they can continue to operate if systems fail.

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Website Hosting – Websites often include media heavy property listings which can result in slower loading times if hosted on low-spec servers.

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Support – When things do not work as expected, property firms need responsive and knowledgeable IT support to get them back up and running quickly.

Key Features of Our IT Service for Estate Agents & Letting Agents

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Secure UK based hosting to increase website loading times.

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Cloud solutions to provide secure, permission based storage for confidential documents.

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Robust cybersecurity offering including password management, regular updates and patches, spam prevention, cyber awareness training for staff, Cyber Essentials and dark web monitoring to protect your business from a potential breach.

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Encrypted emails meaning that documents can only be seen by the intended recipient

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Technical support from our friendly UK based team – no ticketing systems, confusing knowledge centres or long call queues.

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Remote working solutions including VPNs, hardware and remote access software to enable your team to work efficiently from any location.

Property Sector IT Support FAQs

What are the risks of a cyber security breach?

For any business, the implications of a cyber security breach are significant. In addition to the costs involved to secure your network, inform customers, and put measures in place to prevent further breaches there can also be massive reputational damage which may prevent new customers from coming on board.

The risks of a breach are further amplified when the data being stored is as sensitive as identification documents, financial records and other information that could be used to replicate a person – a practice which can occur when data from breaches is made available on the dark web.

Can property software be integrated into our IT systems?

Yes, we have experience working with leading software utilised by the property sector including CFP. We can ensure that these systems are integrated with your businesses IT infrastructure to reduce inefficiencies and allow staff to work without frustration.

What are the benefits of going paperless?

Paper-based processes are slowly being phased out of the property sector due to the higher administrative demands and the risk of sensitive documents such as payslips and tenancy agreements being damaged or lost. 

As well as reducing costs and improving data security, going paperless can help attract new customers, gives staff access to documents instantly from any location and helps you to provide a more efficient service.

If you are switching to paperless operations, using cloud services allows your business to securely store documents online, mitigates the risk of storing files on local machines and allows staff to view relevant documents from anywhere with permission based access.

Specialist IT Solutions for Your Business

If you operate as an estate agent, letting agent, property management company or other property industry specialist – we can provide a complete IT solution for your business.

To find out more about our IT services for the property sector, give us a call today on 0117 975 9523 or fill out the form below to discuss your requirements.

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How We Work With You

TESTIMONIALS

What People Are Saying

Absolutely PC were recommended to me – I cannot speak highly enough of the service they have provided for us during the last 7 months. A highly professional and proactive approach where problems are greeted with an enthusiasm to resolve and general requests acted upon and completed extremely quickly. A particular mention to Connor who has been brilliant each and every time we have required support. I know that our IT is in very safe hands and for any company or individual looking for a fully wrapped around IT service, care and peace of mind, Absolutely PC are without doubt the team to go to. Thanks guys!

Caroline Roberts

Can’t thank Absolutely PC enough… a professional team: quick & efficient with no IT problem to big or to small. They’re always swift to respond to any request & very thorough in the their explanations. A special mention to Ellie Kassinides who’s very professional & courteous; always ready to tirelessly walk me through the solutions.
David Smith

These guys are all great, always on hand offering excellent IT support and advice. Marcus has been exceptionally helpful in helping me get to grips with MS Online Booking System for one of our businesses. Can’t thank him enough for his help and… patience (!)

Jessica Wood

We’ve been using Absolutely PC for a number of years now and have always been pleased with the service they offer. The team are all very friendly, approachable and willing to help. They take the time to consider all possible solutions and the most appropriate/best value solutions for our small business. The remote support they provide is invaluable to our small team and they are always patient with our requests, providing guidance where needed. Would definitely recommend Absolutely PC!

Alex Reynolds

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Unit 1, Grove Industrial Estate, Gloucester Rd, Patchway, Bristol BS34 5BB

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