Meet the Team

John Williams - Managing Director

When I started Absolutely PC my passion was helping people to solve everyday problems using technology and this has been an underlying principle in the development of the business. Too many times I see businesses overwhelmed with problems that should not exist – my philosophy in life is to make things as simple as they need to be. Our clients regularly tell me this is what we deliver, simple and cost effective solutions that do what they need to do.

I find “switching off” is my biggest challenge, I guess if your job is also your passion then this is not surprising. However, when I feel the need to focus on something completely different then flying ticks all of the boxes.  I fly several 2 or 4 seater planes from Gloucester airport and taking friends and family over the wonderful country we have brings a smile to my face every time.

Ismail Alagha - Technical Manager

At Absolutely PC,  I enjoy working with servers and helping the team to develop their skills and make sure our clients receive the best service possible.

Outside of work, I absolutely love Football (Barcelona & Liverpool) and cooking – you can usually find me spending time with friends and family enjoying watching football and cooking!


Marcus Kastania - Security Manager

I have always been passionate about IT which was originally triggered by building my own desktop from scratch while watching a video on how to do it.  Without any background or experience I started applying for apprenticeships in IT and eventually came across Absolutely PC. John was kind enough to give an “older” candidate a try and he has not been able to get rid of me since. 

Absolutely PC treats your like a family member rather than a number and over the years I have built great rapports with our customers. I feel blessed to have the privilege to work in such a friendly environment and always enjoy helping our clients get those solutions they need to keep growing.  

Outside of the workplace I am a bit of a fitness fanatic. I believe a healthy body promotes a healthy mind. However, when I am not on an early morning gym session, I love to spend time with my wife and beautiful twin girls. We enjoy going for long walks and just taking in the fresh air and country views on nice days.

Jack - Helpdesk Manager & Technical Pre Sales

Having been a bit of a computer geek since a very young age and an ever growing interest and passion for technology, it was almost inevitable that I would end up working in the IT industry. Absolutely PC has given me the opportunity to focus that passion in to a career and help a lot of people along the way. It’s also provided a creative outlet where innovative problem solving is encouraged and the support provided by the rest of the team here is generously on draught!

Probably unsurprisingly, in my spare time I like to play a variety of games and when I’m not doing that, I’m usually working on some techy project of sorts including designing and building my own arcade table with a built in projector (and cup holders of course!). My better half puts up with it for as long as I let her win at Tekken.

Louis - Second Line Engineer

I am passionate about finding a way to fix the problem, for every problem there will be a solution. Finding that is what makes it fun.

Ever thought “Wow how does that work?” – that’s what I though 16 years ago when playing the original Time splitters on a playstation2, that spark of interest has developed into my career and fuels my passion to game!

Harry - First Line Engineer

I enjoy working for Absolutely PC as it has allowed me to gain valuable experience and knowledge about IT while earning my Level 3 Infrastructure qualification which I recently received as part of my apprenticeship. The sense of team spirit makes it a great working environment to be able to learn and work together as a team.

Before the first Lockdown, I gained a new hobby and passion which was going to the Gym, this is something I started doing more of and got into the habit of going for about 6-7 hours a week over 5 days. It helped me stay motivated and was a good way to de-stress and take my mind off things.

Ellie - Helpdesk Team Leader

Joining Absolutely PC in 2017 has been the making of me. I always had a passion for IT but lacked confidence. Since joining Absolutely PC I have gained skills and confidence I have needed to progress my career.

With the guidance of my Manager John, I have grown as an engineer but also as a person. He has given me the ability to continue with my progression to improve my skills and knowledge within the industry.

I love to help clients with queries and try my best to resolve issues and provide an outstanding service at all times.

Dancing has always been a passion of mine. I love to freestyle, listening to the beat and letting my emotions and moves run wild.

It has become a way for me to express myself and release tensions and stresses of the day! Dance yourself FREE!

Connor - Cloud and Helpdesk Engineer

Hi I’m Connor – I currently work as a First line technician.
My favourite part my job is being able to interact with every single one of our customers whether it be on the phone, onsite or in the office itself.
I look forward to being able to help you with your next IT problem! 😊

In my downtime from work I enjoy watching all kinds of sports but mainly Wrestling & Football with my favourite team being Bristol Rovers (Bristol is blue after all!)
The best part about being out of the office is being able to spend my time with girlfriend & family, as they have all helped shape me into who I am today!


Tiegan - Financial Controller

I enjoy helping those around me, whether it be my colleagues or our clients. Watching people grow into something bigger and better is really inspiring.

Outside of work, I spend most of my free time immersing myself in the world of video games, and occasionally like to digitally draw. Foreign shows and films are also a big interest of mine.


Andy - Field Infrastructure Engineer

For myself, a huge part of job satisfaction comes from knowing that your work is valuable and making a positive difference. Since people spend so much time at work and it’s a huge part of everyday life, you want to know that your time is not going to waste.

Outside of work, Photography and Art is my passion. The purpose of art: to disturb you, to leave you uneasy with yourself and wary of the world, to undermine your sense of reality in order to make you reconsider all that you think you know. The finest art should shatter you emotionally, devastate you intellectually, leave you physically ill, and fill you with loathing for those cultural traditions that bind us and weigh us down and drown us in a sea of conformity.


How We Work With You


What People Are Saying

Absolutely PC support business computers and the networks they use. John and his team do a great job and I have no hesitation in recommending them. Advice is freely given if they are unable to help. There real speciality is PC’s but, if like me, you have a problem with a tablet useful advice will be given.

Gerard Harris

Harry has always been so quick and efficient at sorting out my computer problems. Friendly and helpful company.

Rachel Coles

Very quick response : ) always friendly and happy to help.

Victoria Hawksfield

Harry was spot on – dealt with my issue with speed, clarity and success. Thank you – just what was needed….

Rob Carter

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Unit 1, Grove Industrial Estate, Gloucester Rd, Patchway, Bristol BS34 5BB

Opening Hours

Mon - Fri - 8am - 5.30pm
Sat/Sun - Closed

Call Us

0117 9759 523