Expert Advice from our Blog

Keep up to date with the latest IT news and get tips, advice and updates from the team in the Absolutely PC blog.  

Could an AI Voice Assistant Take the Pressure Off Your Front Desk – Without Putting Compliance at Risk?

Could an AI Voice Assistant Take the Pressure Off Your Front Desk – Without Putting Compliance at Risk?

The same handful of phone questions can quietly consume hours of your team’s week. A new generation of AI voice assistants can now handle those routine enquiries in natural conversation – but for regulated firms, the real question is whether you can adopt them without exposing client data or your compliance position. Here is the measured, board-level view.

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When Cybercriminals Turn On Each Other, Your Firm Still Loses

When Cybercriminals Turn On Each Other, Your Firm Still Loses

When cybercriminals start threatening each other, it can look like good news, even an opportunity. But for a regulated firm, trusting one attacker to rescue you from another is a governance risk, not a lifeline. Here is why the only reliable route through a cyber incident runs through proper protection and trusted support, and how to make sure your firm is ready before the pressure hits.

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Copilot Wave 3, What It Means for Governance

Copilot Wave 3, What It Means for Governance

Copilot Wave 3 has landed, and this release feels different. AI is moving from helping your team to acting on its behalf, through custom agents and a smarter, context-aware Copilot. For regulated firms, that shift is an opportunity, but only if governance keeps pace. Here’s what’s changing and how to stay in control.

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The Fake CAPTCHA Trap: “Prove You’re Human” With Fresh Suspicion

The Fake CAPTCHA Trap: “Prove You’re Human” With Fresh Suspicion

CAPTCHAs are so familiar that we barely register them, and that trust is exactly what criminals are now exploiting. A new breed of fake verification page asks you to “prove you’re human” by sending a text, quietly racking up premium-rate charges that only surface later. For regulated firms, the stakes reach further than the bill. Here’s how the trap works, and how to protect your team.

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Should Your Firm Hit Pause on AI Every Friday Afternoon?

Should Your Firm Hit Pause on AI Every Friday Afternoon?

By the close of the working week, even careful professional teams are stretched thin, and that is exactly when AI-generated work slips through unchecked. The output looks board-ready, so a tired reviewer approves it without a second read. For regulated firms, that quiet moment of over-trust is a genuine compliance risk. So should you pause AI on Friday afternoons?

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Why a Routine Update Has Become a Board-Level Risk

Why a Routine Update Has Become a Board-Level Risk

For regulated firms, a routine software update should never become a compliance incident. Yet a highly convincing fake Windows 11 update is now fooling even experienced professionals, and a single click can expose client data. This post explains how the scam works, why it slips past security tools, and the governance-led steps every professional firm should take to stay protected and audit-ready.

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