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Absolutely PC - Making I.T. working for you

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Remote Support

Remote support is a facility we offer to our clients and represents a cost effective method to give immediate assistance for software related issues.

There are occasions that things go wrong or simple changes are required to systems and you need it sorting as quickly as possible.  The use of remote support technology allows our engineers to fix your PC, laptop or server without the need for a callout.

Secure and Safe

Many pieces of software exist that allow remote support but we believe the system we use is one of the most secure.  The software uses encryption to offer security that equals that of the banks and the codes we use expire every 15 minutes so there is little chance of an unauthorised user gaining access.  Once we have finished there is no residual software left on your computer so no other sessions can be made without your consent.

Immediate help

We believe that businesses need to be up and running as quickly as possible and remote support allows us to often finish the repair more quickly than it would take to drive to your office. 

To allow us to assist you please give us a phone and one of our engineers will talk you through the 2 step procedure.